TECH Matchmaker - Guest-facing Technology

Explore how guest-facing technologies are transforming the hospitality industry by improving guest satisfaction and operational efficiency. From contactless check-ins and mobile payments to in-room tech and digital concierge services, learn how these innovations enhance the guest experience. Discover how tools like mobile check-in, upselling platforms, AI-driven messaging, and digital tipping can reduce wait times, increase revenue, and personalize guest interactions. Gain valuable insights on implementing these technologies to exceed guest expectations and drive profitability.

Participating technology vendors:

Canary Technologies: Canary's award-winning Guest Management Platform digitizes hotel operations from post-booking to checkout, trusted by 20,000+ hoteliers worldwide.

Protect Group: Protect Group enhances customer experiences and boosts revenue for businesses with tech-driven solutions, offering services like Refund Protect, Salary Protect, and various ancillary services through Protect Marketplace.

The Digital Hotelier: The Digital Hotelier offers cloud-based solutions for the hospitality industry, enhancing guest experiences and streamlining operations with integrated services for in-room dining, bookings, housekeeping, and more.

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